Welcome to OOस्त्री (Oostree). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.oostree.com.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
A. Personal Information
When you visit our website, create an account, place an order, or contact us, we may collect:
Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Payment details (processed securely via third-party gateways)
Order history
B. Automatically Collected Information
When you browse our website, we may automatically collect:
IP address
Browser type
Device type
Pages visited
Time spent on pages
Referral source
Cookies and usage data
2. How We Use Your Information
We use the collected information to:
Process and fulfill your orders
Provide customer service and support
Send order confirmations and updates
Improve our website performance and user experience
Prevent fraudulent transactions
Comply with legal obligations
Send promotional emails (only if you subscribe)
We do not sell or rent your personal information to third parties.
3. Payment Information
All payments are processed through secure third-party payment gateways. We do not store your debit/credit card details on our servers. Payment processors comply with industry security standards.
4. Cookies Policy
We use cookies to:
Maintain shopping cart functionality
Save user preferences
Analyze website traffic
Improve website speed and performance
You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
5. Sharing of Information
We may share your information only with trusted third parties, including:
Payment processors
Shipping and logistics partners
Website hosting providers
Email marketing service providers
Analytics providers (e.g., Google Analytics)
These parties are obligated to keep your information secure and use it only for the intended purpose.
We may also disclose information if required by law or legal process.
6. Data Security
We implement reasonable technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
However, no online transmission method is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only as long as necessary to:
Complete transactions
Provide customer service
Comply with legal obligations
Resolve disputes
After that period, your data may be securely deleted.
